The Day the Rangers Slowed Me Down

My Amazing Rangers, I used to believe speed was excellence.

If there was a problem, I solved it. If something was broken, I fixed it. If someone asked a question, I gave the answer.

Fast.

Efficient.

Complete.

Or so I thought.

Then one of you said something that completely stopped me in my tracks.

“You solved the problem, but you didn’t help the person.”

That sentence hit me like a lightning bolt.

For the first time I realized something I had never understood before.

The solution isn’t always the first step.

Sometimes the first step is making sure the person in front of you feels heard.

That’s when you planted the three seeds:

Validate. Acknowledge. Reassure.

Three words.

Three simple tools.

But somehow those three words opened an entire world I had never seen before.

And now every time I slow down and use them, I can hear your voices reminding me:

“Connect first, Ffyo. Then solve.”

Thank you for slowing me down long enough to see people.

I’m still learning.

But I’m getting better.